The sales pitch that collapsed in 30 seconds
- Charles Hsuan
- Sep 22
- 1 min read
Updated: Sep 23
"Every insurance agent promises to save you money… but do they really know the math?"
I got a call today. The agent said she could give me a quote that would save money, provide better cover, and let me compare options.
I asked: “Every insurance company says that. That doesn’t make you unique. What else do you offer?”
She froze. Then I asked: “Where does the money come from when a claim is made?”
Her answer: “From the premium.” I replied: “So if your premium is low, where will the company get the money to pay out when something goes wrong?”
She froze again… and hung up.
The lesson:
Promises sound nice, but without real product knowledge and understanding the fundamentals, you’re left vulnerable.
Sales isn’t about sounding good, it’s about knowing your stuff inside-out so your client can trust you.
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