On 22 April 2021, I was interviewed by the NSBC’s CEO, Mike Anderson , during the Sales Indaba . We had a live Q&A with over 500 business owners tuning in. If you were one of them, thank you for watching as well as for your interactiveness! The topic for the hour was: How to use storytelling to boost your sales. Here are some of the topics that we covered: What is a storytelling sales coach, and how do they help business owners and sales professionals? What is the ‘wall of rejection’? What is good selling vs good storytelling? What are some of the common mistakes that salespeople make? Recommended books on sales and/or storytelling. If you’re interested in watching the full discussion, click on the video link here. Or, if you prefer reading, here’s the published article: thesmallbusinesssite.co.za Take the “stress” out of growing your business. Book your 30-min discovery call today. #nsbc #salesindaba #Storytellingthesecretlanguageofsales

If you’re in sales or trying to get new customers, you’re facing an “expensive problem”. That problem is salespeople and business owners are being ignored. All the other sales professionals are swimming in the same sea. You’re competing for a specific market’s time, attention, trust and budget. Take the “stress” out of growing your business. Book your 30-min discovery call today. #howtostandoutfromthecrowd

If someone had to ask you “What are some of the habits needed to be successful?” what would you say? Allow me to share my list of “7 tiny habits to improve your business and life today”. If you are in a slump this video is for you. Let’s build your unique sales story. Book your 30-min discovery call today. #habitsforsuccess

As the proverb goes “All work and no play leaves Jack a dull boy”, which means if you don’t take time off from work, you become both bored and boring. Has it ever occurred to you that your hobby could be the secret to unlocking your creativity and being more productive as an entrepreneur? One of my favourite hobbies is boxing, while I was training with my coach over the weekend I couldn’t help to notice the list of similarities between boxing and business. Let me share 3 that stood out the most for me in this video. Let’s build your unique sales story. Book your 30-min discovery call today. #Hobbyforadults

You want to close more sales and have a higher conversion rate, right? I know you do! We all do, but there are hard ways to close more sales, and then there are smart and easy ways. I prefer the latter. In this video, I’m going to show you 1 insanely quick format to close more sales. Happy Selling! #salescoaching #salestips

Every person that I work with has his or her own unique problems, but they all have one thing in common. Can you guess what it is? No matter what industry, turnover, or even the person’s job title within the company, everyone uses… Email! We all want to know how to write emails that will get customers to open and respond to right? Even with the popularity of different kinds of social media, mobile chat and instant messaging. Email remains one of the most popular forms of communication in the world. I am going to share 2 tips with you today that will help you to write emails that busy people will actually open. Instead of getting deleted and straight to the bin. Let’s build your unique sales story. Book your 30-min discovery call today. #salestips #salescoaching #salestraining

Do you ever think about why you are talking during a sales meeting? You might think, Charles that’s obvious. I need to pitch my business, how else will the client know if me and my products are any good? That may be true, but have you ever thought that you might be talking your way out of a sale? I’ve been collecting data over the past 3 years and I see the same thing happen with the sales teams that I am training and coaching. The discovery is the “Bottom-performing salesperson talks about 70% of the time, while top performers talk less than 40% of the time.” What that means is when a salesperson is talking more than their client, they are going to lose more sales! Watch this video to fix that mistake. Making sales should not be a mystery…. Book your 30-min strategy call today. #salesmistakestoavoid #salestips

It’s never crowded on the extra mile! Back in 2019, I was looking for a new insurance company to cover my car and household contents. I was with my previous insurance company for over 10 years, they paid out when there was a claim and always gave good service, so that wasn’t the problem. Here is the problem I had 1- The premium was too high for the value of the car 2- Each time there’s a change or claim on my policy I had to go through the hassle of calling a call centre and confirming 100 security questions. One day through a radio interview I heard about a new insurance company  Naked Their message caught my attention “The new way to cover your stuff: savings & convenience through AI.” Why did this message work? It worked because they addressed the ” External Pain AND Internal Pain”. Watch the video to apply this simple sales technique. Making sales should not be a mystery…. Book your 30-min strategy call today. #salescoaching #salestips

Are you ready to smash your sales targets for 2022? It’s the beginning of the year. Most people are talking about new year’s resolutions, and you’ve already got a thousand things to do and big growth plans on your mind. Let me take ONE TASK off your plate: Upskilling yourself and your team with sales techniques that actually work. If you answered NO to any of these 3 statements then you can skip this post right now. #1: You are missing monthly sales targets. #2: You have enquiries and leads coming in, but they are not converting. #3: You tried everything you have learned about sales but you’re still not getting the results you want. Still here? Watch the video below Making sales should not be a mystery… Book your 30-min strategy call today. #MicroScripts #salescoaching #salestips #salestraining

When someone gives you the ‘your price is a bit high’ objection. How do you respond? Price objections are common in sales. Who wants to pay more when they can pay less, right? Here is an easy and practical way to overcome this specific sales objection. I learned this technique from one of my clients, who operates a real estate business in Melbourne, Australia. From time to time, people push back because he charges a higher-than-industry-average commission. When that happens he uses the 3F’s method to overcome objections. #1 Feel #2 Felt #3 Found Curious? Watch this short 3-minute video to find out how to apply the 3 F’s in your next sale conversation. Making sales should not be a mystery… Book your 30-min strategy call today. #3F039smethod #Overcomeobjectionsinsales

How much money do you think your sales team are LOSING by using POOR prospecting techniques? Do you have a solid method of identifying the ‘real’ potential customers? Let me share a personal experience where I believe the salesperson lost out & how you can prevent losing another potential sale. In this video, I’ll be sharing one simple tip to show you how to prospect better. This is for you if you are a sales professional, work in business development, or are a business owner. Your StorySelling starts today. Book your 30-min discovery call now. #SalesProspectingTechniques #salescoaching #salestips

I bet you are a bit like me, your attention is a sacred and scarce commodity. Everyone is trying to get your attention. From marketers on social media trying to sell you things, your employees asking for your help, your colleagues asking you to join a meeting or your clients asking for random reports. The list goes on… The problem is, regardless of what sector or industry you work in, if your message, proposal, quote, doesn’t resonate with your audience, you stand a very very slim chance of getting their attention or response. You know how important your content is To YOU, but what about to the person that is receiving it? Your message is 1 out of the 120 e-mails that they are getting per day. In this video, I am going to share 2 things that will tease their human needs. You can’t ‘grow’ sales. Grow your people and they will grow the sales for you. Book your 30-min discovery call now. #salescoaching #salestraining